Hospitality Hub | 2018-01-18
Park Inn by Radisson IP Extension, New Delhi launches voice-activated smart hotel rooms



The Park Inn by Radisson IP Extension, New Delhi recently launched its voice assistant-enabled smart hotel rooms. The property features the world’s first hotel rooms with complete automation of service requests and virtual control of TV and lighting fixtures.


Six of the property’s spacious studio rooms have been fitted with Amazon’s AI-powered Echo Dot devices, which allow guests to control light settings, music played in the room, and even the television with simple voice commands. Additionally, guests may request for services such as room cleaning, wake-up calls, laundry, in-room dining, and room check-out by merely speaking to the smart device.


Alternately, guests can manage basic room functions and service requests with just a tap of their personal mobile phones; without downloading any app. Park Inn by Radisson IP Extension, New Delhi is claimed to be the first property in the world to provide this app-free solution, with Web RTC technology.


“Internet of Things (IoT) and voice-enabled technologies are the future and we are excited to pioneer these comprehensive and intuitive smart hotel room features in India. With the voice-activated in-room solutions, we expect a 50 per cent improvement in housekeeping efficiencies; ensuring speedier completion of service requests. Eventually, the intent is to diversify and grow the connected room features, as part of our on-going efforts to offer bespoke experiences that evolve with the needs of our patrons,” says SauravDutta, General Manager, Park Inn by Radisson IP Extension.


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